Allegiance Benefit Plan Management, Inc. (Allegiance) is very proud to provide claims processing
services to John Hopkins All Children's Hospital. We have a dedicated service team and will provide
you with excellent service. The links above will allow you 24 hour access to a variety of information
about your claims, enrollment, and more.
Meet ALEX®
Find the great-fit benefit plans you and your family will love with ALEX®! ALEX is an easy-to-use online
tool that will make sure you get the RIGHT amount of coverage for your needs. ALEX will ask you a few
questions about your health care needs (your answers remain anonymous, of course), crunch some numbers,
and recommend a plan that’s best for your personal needs. It’s that easy! Even if you’re happy with your
current plan, it’s worth it to use ALEX to make sure you’re not paying too much for health insurance.
Click HERE to join ALEX!
Since 1981, the Allegiance Companies have earned a reputation for quality,
service, and efficiency unmatched throughout the country. Since its earliest days, our company has
been a leader in providing health benefit plans to employer groups and plan participants throughout
the United States.
We have always remained dedicated to one thing: outstanding customer service. That commitment continues today as strong as ever.
Our corporate spirit has always been one of allegiance to the companies we serve. Our people are deeply committed to our clients
and to plan participants.
24/7/365 access to board-certified primary care doctors and pediatricians by secure video, phone, or e-mail. Doctors are available
at any time to help with a variety of basic medical needs including:
Call us at 1-877-753-7992 or visit us online at MDLIVE.com/allegiance
To learn more about MDLIVE click HERE
Our website offers personalized services at the click of a mouse. By registering, you will have 24
hour access to information regarding your health plan. You can check the status of a claim, review coverage
and benefits, and verify who is covered under your plan.
These services are also available through the Allegiance Mobile App available in Google Play and Apple App
stores.
New Year's Day | January 1st |
Martin Luther King Jr. Day | Third Monday in January |
President's Day | Third Monday in February |
Memorial Day | Last Monday in May |
Independence Day | July 4th |
Labor Day | First Monday in September |
Thanksgiving Day | Fourth Thursday in November |
Friday after Thanksgiving | Fourth Friday in November |
Christmas Eve | (1/2 day) December 24th |
Christmas Day | December 25th |
For assistance regarding a claim or to pre-notify for medical services,
please call the customer service number at 1-855-999-1064.
CAA Customer Balance Billing Disclosure Out-of-Network