Allegiance Benefit Plan Management, Inc. (Allegiance) is very proud to provide claims processing services to John Hopkins All Children's Hospital. We have a dedicated service team and will provide you with excellent service. The links above will allow you 24 hour access to a variety of information about your claims, enrollment, and more.

Meet ALEX® Find the great-fit benefit plans you and your family will love with ALEX®! ALEX is an easy-to-use online tool that will make sure you get the RIGHT amount of coverage for your needs. ALEX will ask you a few questions about your health care needs (your answers remain anonymous, of course), crunch some numbers, and recommend a plan that’s best for your personal needs. It’s that easy! Even if you’re happy with your current plan, it’s worth it to use ALEX to make sure you’re not paying too much for health insurance.

Click HERE to join ALEX!


Better Health Benefits
Start with Allegiance


Since 1981, the Allegiance Companies have earned a reputation for quality, service, and efficiency unmatched throughout the country. Since its earliest days, our company has been a leader in providing health benefit plans to employer groups and plan participants throughout the United States.

We have always remained dedicated to one thing: outstanding customer service. That commitment continues today as strong as ever. Our corporate spirit has always been one of allegiance to the companies we serve. Our people are deeply committed to our clients and to plan participants.


MDLIVE

24/7/365 access to board-certified primary care doctors and pediatricians by secure video, phone, or e-mail. Doctors are available at any time to help with a variety of basic medical needs including:

  • Flu
  • Allergies
  • Bronchitis
  • Respiratory infections
  • Sinus problems
  • And more!

Call us at 1-877-753-7992 or visit us online at MDLIVE.com/allegiance

To learn more about MDLIVE click HERE

Videos

Allegiance Member Portal Walkthrough
Log into the Allegiance Member Portal for quick access to claims and benefit information.

Please Note: The walkthrough video reflects general login instructions. Please continue to log in using the login link on this custom site.

Take Allegiance On the Go

Our website offers personalized services at the click of a mouse. By registering, you will have 24 hour access to information regarding your health plan. You can check the status of a claim, review coverage and benefits, and verify who is covered under your plan.

These services are also available through the Allegiance Mobile App available in Google Play and Apple App stores.

Contact Us

EAP Customer Service: 1-877-622-4327
Claims Administrator Allegiance Benefit Plan Management, Inc.
2806 S. Garfield St.
P.O. Box 3018
Missoula, MT 59806
Normal Hours of Operation Monday - Friday
8:00 am - 8:00 pm EST

Customer Service 1-855-999-1064

Allegiance Holiday Closures

New Year's Day January 1st
Martin Luther King Jr. Day Third Monday in January
President's Day Third Monday in February
Memorial Day Last Monday in May
Independence Day July 4th
Labor Day First Monday in September
Thanksgiving Day Fourth Thursday in November
Friday after Thanksgiving Fourth Friday in November
Christmas Eve (1/2 day) December 24th
Christmas Day December 25th

Notice

For assistance regarding a claim or to pre-notify for medical services,
please call the customer service number at 1-855-999-1064.

CAA Customer Balance Billing Disclosure Out-of-Network