Important Note: Beginning 1/1/2025, your Advent Health plan will be managed by Cigna and you will receive new medical and pharmacy ID cards. You can access medical and behavioral claims and plan information on myCigna.com, the myCigna app, or by calling 1-800-577-7498. EOBs for medical services through 12/31/2024 will continue to be accessible on this site for 2 years from the date of service.

Doctors and Customer Service

Allegiance is here to answer your questions about:

  • Medical benefits
  • Claims
  • Explanation of Benefits
  • Precertifications
  • Pretreatments

We have a dedicated service team committed to processing claims efficiently and correctly so that you can focus on your well-being.

Call 1-855-999-1522 for assistance.