Better Health Benefits Start with Allegiance


Welcome to the Allegiance website for APL Medical Plan participants. The Johns Hopkins University Applied Physics Laboratory is excited to partner with Allegiance Benefit Plan Management, Inc. (Allegiance) to administer the APL Medical Plan. Allegiance is a third-party administrator focused on accurate and timely claims processing with a strong commitment to outstanding customer service.

As partners, we will work together to provide a high quality health plan to APL staff and their eligible dependents that includes a robust national network of providers through the Cigna Open Access Plus (OAP) network. The Laboratory offers the following medical plan options:

  • Open Access Plus PPO (OAP) for staff. The OAP plan offers both in-network and out of network benefits with no requirements to select a Primary Care Physician or obtain referrals for specialists. This option utilizes the Cigna Open Access Plus network of facilities and healthcare providers.
  • Comprehensive Plan for staff who reside outside the OAP service area.
  • Retiree Open Access Plus (OAP) for retirees who are not eligible for Medicare. The OAP plan offers both innetwork and out of network benefits with no requirements to select a Primary Care Physician or obtain referrals for specialists. This option utilizes the Open Access Plus network of facilities and healthcare providers.
  • Retiree Comprehensive Plan for non-Medicare eligible retirees who reside outside the OAP service area.
  • Comprehensive Plan with Medicare for APL retirees who are eligible for Medicare.

Detailed benefit information is available in the APL Employee Handbook. For assistance regarding a claim or to pre-notify services, please call Allegiance at 1-855-333-1005. To find a network provider in your area, click on the Find a Provider button at the top of this page.

Videos

Allegiance Member Portal Walkthrough
Log into the Allegiance Member Portal for quick access to claims and benefit information.

Please Note: The walkthrough video reflects general login instructions. Please continue to log in using the login link on this custom site.

Take Allegiance On the Go

Our website offers personalized services at the click of a mouse. By registering, you will have 24 hour access to information regarding your health plan. You can check the status of a claim, review coverage and benefits, and verify who is covered under your plan.

These services are also available through the Allegiance Mobile App available in Google Play and Apple App stores.

Contact Us

Claims Administrator Allegiance Benefit Plan Management, Inc.
2806 S. Garfield St.
P.O. Box 3018
Missoula, MT 59806
Normal Hours of Operation Monday - Friday
8:00 am - 4:00 pm EST

Customer Service 1-855-333-1005

Allegiance Holiday Closures

New Year's Day January 1st
President's Day Third Monday in February
Memorial Day Last Monday in May
Independence Day July 4th
Labor Day First Monday in September
Thanksgiving Day Fourth Thursday in November
Friday after Thanksgiving Fourth Friday in November
Christmas Eve (1/2 day) December 24th
Christmas Day December 25th

Notice

For assistance regarding a claim or to pre-notify for medical services,
please call the customer service number at 1-855-333-1005.

CAA Customer Balance Billing Disclosure Out-of-Network